The interactions covered

This policy applies to visiting the website, ordering, creating an account, contacting Customer Care and otherwise using our services.

Information supplied and collected

Depending on your interaction, we may collect your name, email, phone number where supplied, billing and shipping addresses, account details and preferences, and information about orders, transactions, returns, refunds and support enquiries. We also receive information you voluntarily provide when contacting us.

Technical information may include device, browser and network details, approximate location derived from an IP address, and information gathered through cookies or similar tools. Authorized payment providers process card details; OawBxs™ does not store complete payment-card numbers on its own systems.

Why we use the information

Personal information supports order processing and fulfillment, order and tracking updates, customer support, returns and refunds, fraud prevention, website security and functionality, store improvements, legal compliance and performance measurement. Where permitted, it is also used for marketing communications.

Who may receive information

Where reasonably necessary to operate the store, information may be shared with Shopify, payment processors, fulfillment providers, shipping carriers, technology vendors, analytics and marketing providers, and professional advisers. Legally required disclosures may be made to authorities.

Subject to applicable law, relevant information may also be disclosed in a business reorganization, acquisition, financing, sale or similar transaction.

Cookies and your controls

Cookies and similar technologies can support essential store functions, saved preferences, security, usage analysis, performance improvements and, where permitted, advertising or measurement. The cookie banner, privacy-choice tools or browser settings may provide controls depending on your location and available store settings.

Retention and protection

We keep personal information for as long as reasonably necessary for the purposes in this policy. This includes fulfilling orders, keeping transaction records, resolving disputes, preventing fraud and meeting applicable legal requirements.

We use reasonable administrative, technical and organizational safeguards. Nevertheless, no internet transmission or electronic storage method can be guaranteed completely secure.

Requests and communication choices

Depending on your location, applicable law may provide rights to access, correct, delete or port information; restrict or object to processing; withdraw consent; or appeal certain privacy decisions. We may need to verify identity before completing a request.

To stop promotional emails, use the unsubscribe link in the relevant communication. Privacy enquiries and requests can be sent to the contact email below.

Children and international processing

The store is not directed to children, and we do not knowingly collect children’s personal information in breach of applicable law.

Because the company, customers and service providers may be located in different countries, information may be processed outside your country of residence. Appropriate international-transfer measures are used where required by law.

Other services and policy revisions

Shopify, payment processors, logistics providers, analytics tools and other third-party services may process information under their own privacy terms and legal responsibilities.

We may revise this policy as operations, technology, laws or regulations change. The current version will be posted on this page.

Company & correspondence

OawBxs™ is owned and operated by Shanghai Zhenganhong Information Technology Co., Ltd.

Brand: OawBxs™
Website: oawbxs.com
Operating company: Shanghai Zhenganhong Information Technology Co., Ltd.

Company address: No. 19, Lane 38, Caoli Road, Fengjing Town, Jinshan District, Shanghai (Xingta Economic Zone)

Email: service@oawbxs.com
Telephone: +86 18730128808
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM PST